Winner of the 2007 Golden Spike Award
Goy Construction Inc 5 Steps To Proactive Quality Assurance and Customer Care
1. Pre-Construction Meeting with Goy Construction Representative
New homebuyer meets with representative of Goy Construction, Inc. It is an opportunity for Goy Construction, Inc to explain the entire building process, and answer any questions the homebuyer may have. By this meeting the new homebuyer will have also received a copy of the home plan and standard specifications etc.
2. Notice to Proceed
Homebuyers are scheduled at this time to sign Notice to Proceed. At the same time there would be final draft of the home plan that need to be approved and signed by the buyer in order for Goy Construction, Inc to begin the construction. Homebuyers will also receive the Allowance Sheet and Vendor list where they will go to select their appliances, light fixtures, flooring, cabinets etc.
3. Electrical Walk-Through
After the framing is up the homebuyers will be schedules to do electrical walk-through in order to see overall progress and to decide on the placement of the light fixtures, TV and Phone Outlets.
4. Quality Walk Assurance Inspection
Prior to the actual homebuyer walk-through, Goy Construction, an Inc Assurance personnel stages its own quality control check of your home. We will looks at every detail and runs all the utilities to ensure the home is ready for a "New Home Orientation" walk with the homebuyer. After this Goy construction, Inc inspection is completed all needed repairs or touch-ups are made and the home is approved for scheduling a walk-through with the homebuyer.
5. Final New Home Orientation Walk-Through
Once the home is completed, Goy Construction, Inc will contact the homebuyer with a day and time for your walk-through. Goy Construction, Inc will walk with the homebuyer room by room inspecting the construction of the home and familiarizing the homebuyer with the home's quality features. Goy Construction, Inc will keep track of all repairs that will need to be done before the homebuyer officially moves into their home. At this time the homebuyers will review the Customer Service homeowner manual, copy of which would be given to them to at the time of closing, which explains the warranty service, maintenance of your home and more.
New homebuyer meets with representative of Goy Construction, Inc. It is an opportunity for Goy Construction, Inc to explain the entire building process, and answer any questions the homebuyer may have. By this meeting the new homebuyer will have also received a copy of the home plan and standard specifications etc.
2. Notice to Proceed
Homebuyers are scheduled at this time to sign Notice to Proceed. At the same time there would be final draft of the home plan that need to be approved and signed by the buyer in order for Goy Construction, Inc to begin the construction. Homebuyers will also receive the Allowance Sheet and Vendor list where they will go to select their appliances, light fixtures, flooring, cabinets etc.
3. Electrical Walk-Through
After the framing is up the homebuyers will be schedules to do electrical walk-through in order to see overall progress and to decide on the placement of the light fixtures, TV and Phone Outlets.
4. Quality Walk Assurance Inspection
Prior to the actual homebuyer walk-through, Goy Construction, an Inc Assurance personnel stages its own quality control check of your home. We will looks at every detail and runs all the utilities to ensure the home is ready for a "New Home Orientation" walk with the homebuyer. After this Goy construction, Inc inspection is completed all needed repairs or touch-ups are made and the home is approved for scheduling a walk-through with the homebuyer.
5. Final New Home Orientation Walk-Through
Once the home is completed, Goy Construction, Inc will contact the homebuyer with a day and time for your walk-through. Goy Construction, Inc will walk with the homebuyer room by room inspecting the construction of the home and familiarizing the homebuyer with the home's quality features. Goy Construction, Inc will keep track of all repairs that will need to be done before the homebuyer officially moves into their home. At this time the homebuyers will review the Customer Service homeowner manual, copy of which would be given to them to at the time of closing, which explains the warranty service, maintenance of your home and more.
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